If a package is returned then the UPS Delivery Confirmation service will provide the return date and the reason for the return on the tracking page. So the shipper can easily check the information. This service is only available for US-domestic shipments. The UPS delivery confirmation services are paid services. The cost depends on the option you select for your parcel. The cost of UPS delivery confirmation services are as follows:.
UPS delivery confirmation services are available for most shipments but not for all shipments. Usually, UPS Signature Required and other delivery confirmation services are available for the following domestic and international delivery services:. However, there are some restrictions available for UPS delivery confirmation services and you should be aware of them before shipping any parcel.
The restrictions are —. If you send alcohol or firearms then you have to purchase an Adult Signature Required parcel. After purchasing a shipping label, if you request a signature confirmation service then you have to pay a surcharge. The notice contains information regarding the next scheduled delivery attempt or from where to collect the parcel.
If there are three unsuccessful delivery attempts then the package will be sent back to the shipper. Usually, UPS makes three delivery attempts for parcel delivery. After three delivery attempts have been made, UPS reserves the right to return the package to the shipper. Yes, anyone can sign a UPS package. However, if the package is UPS Adult Signature Required service enabled then it requires a signature from a person who is at least 21 years old.
Before choosing this option, though, make sure that you have a safe location for the driver to leave the package in order to avoid theft. Simply go to your package's tracking page and look for the " Change Delivery " button. Select the option to send the package to another address and follow the prompts to select the Access Point. Depending on the location, you may pick up your package from a locker or representative. Be prepared to present identification such as your tracking number and photo ID.
If your package is in a UPS locker, you may use a special code sent to your phone to gain entry. As an alternative to having the package sent to your home or held for pickup, you may request that UPS deliver the package to another place, like your office or company's receiving desk. Do note that some senders may restrict you from changing the delivery address , especially when you have a sensitive shipment. When you know a time that you'll be available to sign, you can visit your package's tracking page and request a new delivery date and time beforehand.
This will avoid the hassle of waiting for a UPS InfoNotice, and you get to choose a two-hour period that works for you. Whether you require a signature to prove the safe arrival of your valuable goods, the signature of an adult, or perhaps no signature at all, FedEx provides a range of signature options to meet your needs and keep your shipments protected.
There are many shipments FedEx delivers that do not require a signature from the recipient. In many cases, FedEx will still attempt to obtain a signature at the designated delivery address. If no one is available to sign, FedEx may leave the package in a safe place without obtaining a signature. FedEx will obtain a signature from someone at the delivery address or from somebody nearby, such as a neighbor or building manager.
The recipient has the option to authorize the shipment to be released without anyone present. FedEx obtains a signature from someone at the delivery address who is at least the age of majority no longer a minor in the destination country. Government-issued photo identification or other identification customarily accepted by local authorities is required. If there is no eligible recipient at the address, FedEx may reattempt the delivery.
For U. Direct signature deliveries are made to the address on the mailing label, not to an individual recipient. If no one is at the address, FedEx may reattempt the delivery. If no signature is required, the shipment will be left at the recipient's door.
If a signature is required, the driver will typically try to deliver the package up to three times. If a label has been applied to the back of the tag, the driver was unable to leave the package due to signature requirements or felt the package was not safe to deliver. In those situations, FedEx may no longer automatically reattempt delivery and the package will be taken to a nearby FedEx location to be held for you to pick up. The label on the door tag includes the pickup location address, business hours and time the package will be available.
The door tag and a government-issued photo ID are needed for pickup. If you want FedEx to reattempt a delivery, call 1. To avoid missed deliveries, sign up for FedEx Delivery Manager to request to hold your package at a FedEx location for you to pick up.
If you already missed a delivery and received a door tag, make sure to follow the instructions on the door tag to ensure your delivery is made on the next attempt. If your shipment requires an indirect signature, then you can sign electronically through the FedEx Delivery Manager app or on fedex. You must sign in person for adult or direct signature requirements. If you know in advance you won't be home to sign for your package, you can choose from one of the below options while using FedEx Delivery Manager:.
If you received a doortag, you will need to follow one of the options below:. In some situations, a label will be applied to the back of the doortag, because the driver was unable to leave the package due to signature requirements or package safety. If this occurs, FedEx may no longer automatically reattempt delivery and the package will be taken to a nearby FedEx location to be held for you to pick up.
Signature safety precautions for Direct Signature Required and Indirect Signature Required will change to more closely align with the current Adult Signature Required procedure, providing a consistent experience for our customers. Couriers will now request a physical signature for all signature required packages, which was previously only requested for Adult Signature Required.
FedEx does not always require a signature for shipment delivery.
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